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Cases de Sucesso

Our Know-how

Knowledge in multiple sectors with services and products tailored to meet the peculiarities of every type of customer.


We know that selling is one of the main activities of any business regardless of its niche or size. It is also what defines a company’s market permanence and it is a direct generator of profitability for any organization. And that is why AeC works by combining two businesses: VALUE OFFER It is necessarily the product […]

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Customer care

Regardless of the businessmodel, we are prepared to generate value! 100+ customers 17 units +43k collaborators 7x best service company in the country* * According to Época Negócios 360º We partner with our customers on their journey of digital transformation MULTICHANNEL SOLUTIONS • SCREEN AUTOMATION • BOTS • VIRTUAL AGENTS • CUSTOMER JOURNEY DISRUPTION Our […]

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Business Pillars STREAMLINED PROCESSES Workflow and more effective user journey CUTTING-EDGE TECHNOLOGY Partner of the biggest technology companies on the planet. Automation (RPA/API/Multichannel) SPECIALIZED PEOPLE Specialized human capital, according to every business vertical Technology Use of state-of-the-art technology to offer high-performance services, such as automation and RPA along with artificial intelligence such as machine learning […]

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Expertise in our customers +1800 employees workingin retention operations +10 great companies we serve with prideand always serving their customers Customer Care Model OUTBOUND Strategies Mailing ManagementKPI ManagementQuality ManagementStrategic PlanningSpeech Analytics*Automation INBOUND Strategies KPI ManagementQuality ManagementStrategic PlanningSpeech Analytics*Automation WhatsApp Retention What is it? RETENTION services provided through WhatsApp for a differentiated customer care journey, avoiding […]

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Expert Collection Our base of activation channels The challenges of a customer relationship center are very clear to AeC. After all, we have more than 30 years of experience in the sector, 11 of which in the Billing sector, and we are always reinventing ourselves in order to find the best user journey for our […]

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