AeC Logotipo

About

Our 31 years of operation have led us to become the largest customer relationship company in Brazil. We offer customized projects and consulting for customer care and technology, finding the best solution for every kind of business.

Our Vision

Together we will create amazing experiences for your customers. But before we start negotiating, let us show you what is non-negotiable for us.

  • Icone
    We are here to bring out the best in everyone. Best of all.
  • Icone
    Always focused on Innovation.
  • Icone
    Simple is best.
  • Icone
    We only enter markets where we know we can make a Significant Contribution.
  • Icone
    We are focused. Focus.
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    We believe in the Mutual Collaboration of our groups.
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    We do not accept anything that is below par. Level of excellence.
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    We are Humble and Honest enough to admit our mistakes.
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    We are Bold enough to change when necessary.
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    We are Happy with what we do.

History that inspires


Proud to be AeC


Logo - Época 360 Logo - Whow! Logo - Reclame Aqui Logo - Conarec Logo - Best Perfomance Logo - Smart Costumer Logo - Anuário Telecom Logo - GPTW Logo - ABT Logo - Cliente SA Logo - AT Top 100

Our certifications

Certificação ISO

Certified since 2001, ensuring quality standards to its processes. The Quality Management System is applicable to the entire company.

ISO 901 proposes the standardization of the organization’s processes to ensure that everyone performs the same activities in the same way. When these standards are put in place, it becomes easier to measure the quality level of the organization’s processes.

AeC has been PROBARE certified since 2008, maintaining its quality in customer service.

The Probare Code of Ethics combines all the legal requirements that must be met by call centers to ensure quality in the services provided to consumers.

Certificação PCI

The Payment Card Industry (PCI) is an international standard that ensures that a company follows international standards of security and best practices in card operations.

AeC guarantees the security of sensitive data in all financial transactions carried out online via card. This is AeC: Improving processes and transforming customer security!

Background

Our units

Our 31 years of operation have led us to become the largest customer relationship company in Brazil.

We offer customized projects and consulting for customer care and technology, finding the best solution for every kind of business.

Unidades 17units
Localização 07states
Unidades 11cities

AeC Juazeiro do Norte

AeC Juazeiro do Norte
Rua Interventor Francisco Erivanio Cruz, 60 | Centro | Juazeiro do Norte / CE | 63.010-015

AeC Mossoró

AeC Mossoró
Av. Cunha da Mota, 501 | Centro | Mossoró / RN | Cep 59.600-160​​​​​​​

AeC Campina Grande

AeC Campina Grande
Av. Almirante Barroso, nº 2153 | Cruzeiro | Campina Grande / PB | Cep 58.417-310

AeC João Pessoa

AeC João Pessoa
Rua Hilton Souto Maior, s/n | José Américo de Almeida | João Pessoa / PB | Cep 58.073-010​

AeC Arapiraca

AeC Arapiraca
Rua Jose Jailson Nunes, S/N | Santa Edwiges | Arapiraca / AL | 57.310-255

AeC Montes Claros

MOC1
Av. Donato Quintino, nº 90 – Loja: E – 201 - Piso Nível 94 - Montes Claros Shopping | Cidade Nova | Montes Claros / MG | Cep 39.400-546
MOC3
Rua Hércules Vieira Silva, nº 400 | Regina Peres | Montes Claros / MG | Cep 39.402-007​

AeC Governador Valadares

GV1
Rua Sá Carvalho, 73 | Centro | Governador Valadares / MG | Cep 35.010-240

AeC Belo Horizonte

Estação
Rua Sapucaí, 429, Bairro Floresta Belo Horizonte/MG, Cep 30.150-050
Orion
Rua Bonfim, nº 280 | Bonfim | Belo Horizonte / MG | Cep 31.210-150
Espírito Santo I
Rua Espírito Santo, nº 871 - 2º, 3º, 4º e 5º andares | Centro | Belo Horizonte / MG | Cep 30.160-03
Espírito Santo III
Rua Espírito Santo, 467 | Centro | Belo Horizonte / MG | Cep 30.160-030

AeC Rio de Janeiro

AeC Rio de Janeiro
Rua Dom Marcos Barbosa , número 2 - 3º Andar - Torre A - Bairro Cidade Nova | Rio de Janeiro / RJ | Cep. 20211-178

AeC Campinas

Unidade Campinas
Rua Azarias de Melo, 744, Bairro: Taquaral, Campinas/SP, Cep: 13.076-008

AeC São Paulo

Rochaverá Corporate Towers
Av. das Nações Unidas, 14.171, Torre C- Crystal Tower| Vila Gertrudes | São Paulo/ SP | Cep. 04794-000
Silvio Romero Plaza Shopping
Rua Cantagalo, 74 - Tatuapé | São Paulo/ SP | Cep.03323-040
Pinheiros
Rua Henrique Shaumann, 566, 2º, 3º e 4º andares, Bairro Pinheiros São Paulo – SP – CEP 05.413-010
Vila Mariana
Rua Domingos de Morais, 2742 | Vila Mariana | São Paulo/ SP | Cep. 04036-100
Edifício Paramount
Rua Alexandre Dumas, 1901, bloco A - Chácara Santo Antônio | São Paulo /SP | Cep. 04717-004-004
Bonfiglioli
Rua Alexandre Dumas, 1901, bloco B - Chácara Santo Antônio | São Paulo /SP | Cep. 04717-004
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